Frequently Asked Questions
How much mulch do I need?
We recommend a mulch bed depth of 2-3 inches. Click here for a great mulch calculator.
How much is delivery?
Delivery cost is calculated at checkout based on the delivery location's distance from our store.
When can I expect my delivery?
We are currently only offering our delivery services on Thursdays. We will call you to confirm the details of your order once we receive it. We will call you again the day before your order is scheduled for delivery to inform you of an hour long window to be expecting your delivery.
Do I need to be home to accept delivery?
No. If you won't be able to be there, we ask that you provide detailed instructions on where the delivery should be made. You can provide these instructions at the time of checkout or when we call you to confirm everything.
Is there a minimum order quantity? What about a maximum order quantity?
The minimum order quantity for bulk is 7 yards and the minimum quantity for bagged mulch is 1 pallet. Our pallets contain anywhere from 4 - 5 yards of mulch depending on the bag size and product type. If you'd prefer to place a smaller order (or mix and match a variety of bags) our retail location is open year round.
Where does Norfleet deliver?
Norfleet will is excited to provide our mulch throughout Virginia though we are most popular where our shipping can be most efficient. Though we are expanding rapidly we are currently popular in:
- King George
- Colonial Beach
- Locust Grove
Additional Delivery Information:
In order to protect both your beautiful lawn and our delivery driver's trucks, we do not deliver off pavement. In special cases (loose gravel etc.) we defer judgement to our delivery drivers (Additional information will be required at time of confirmation).
Pallet orders will be tipped from delivery truck. While this may result in limited bag damage our customers often find that bags speed up the spreading process because they are easier to move by hand.